The Veson Nautical Technical Solutions organization comprises more than 30 support staff located across our regional offices in London (UK), Singapore, and our headquarters in Boston (USA). Global support coverage enables us to rapidly respond to any inquiry regardless of time zone.
Veson Nautical offers a centralized Help Center, through which clients can self-service with help articles and tutorials or contact support.
In the Help Center, clients can:
- Search for documentation, videos, and release notes in the Knowledge Base.
- Contact Veson Nautical about issues, feature suggestions, and user education needs.
- Monitor open support cases and share them with colleagues.
Note: Clients can continue to access the Client Center to download files from Veson Nautical.