Privacy Policy

Veson Nautical Website Privacy Policy

Veson takes the privacy of your information very seriously and respects your concerns about data protection. This privacy policy applies to visitors to this website and/or users of products and services provided by Veson Nautical LLC (including its affiliated companies, “Veson,” “we,” or “us”), the owner and provider of this website(s).

This privacy policy applies only to the websites (each, a “Website”) and the Services. Currently, our Websites include veson.comveslink.comclients.veson.com, and oceanbolt.com and the Services provided on these Websites include Veslink, Veslink Distances calculator, Veson’s Knowledge Base, Veson University, and Oceanbolt Data Platform.  This Privacy Policy does not apply to personal information collected when you apply for a job at Veson (the Applicant Privacy Policy is available here).

The Website may contain links to other websites that are not Veson websites. This privacy policy does not extend to any websites that can be accessed from a Website, including, but not limited to, any links we may provide, including to social media websites. Your interactions with these features are governed by the privacy policy of the company providing it.

Information We Collect:

We collect information about you when you use our sites and applications. We receive and store this information when you enter it on our websites, send it to us, or provide it to us in any other way.

We collect information when you choose to give it to us. This includes:

  • contact information like name, email address, street address, and phone number;
  • information about your business, such as company name, size, and business type;
  • information imported by you from third party applications, including your client lists;
  • information you provide to us when you contact us; and
  • information about others, such as when you refer someone else to Veson;
  • information you provide in forums, chatrooms, and wikis;
  • credit card number and billing information (for services requiring payment);

When you use our sites or products, we collect some information automatically. This includes:

  • your activity on the sites
  • your internet protocol (IP) address and internet service provider (ISP)
  • your browser type and device ID
  • the files viewed on our sites (e.g., HTML pages, graphics, etc.)
  • operating system, date/time stamp, and/or clickstream data; and
  • vessel location information, including precise geolocation

How We Use Personal Information

We may use the personal information we obtain to:

  • provide and administer our products and services, including providing customer support, and responding to requests or inquiries;
  • process and fulfill orders, including billing and payment processing, and keep you informed about the status of your order;
  • communicate about and administer our products, services, events, programs and promotions (such as by sending alerts, promotional materials, newsletters and other marketing communications);
  • conduct and facilitate surveys, sweepstakes, contests, focus groups and market research initiatives;
  • perform data analytics (such as market research, trend analysis, financial analysis and customer segmentation);
  • engage in ad retargeting and evaluate the effectiveness of our marketing efforts (including through our participation in ad networks);
  • administer and register participants in our courses;
  • conduct marketing and sales activities;
  • verify your identity, prevent fraud and other unlawful activity, and prevent unauthorized transactions;
  • conduct investigations and comply with applicable legal requirements, relevant industry standards, and contractual obligations;
  • manage our internal business processes, such as accounting, auditing, and managing operations; and
  • improve and develop our products and services, troubleshoot technical problems, and improve the quality of the service.

We may anonymize or aggregate personal information and use it for the purposes described above and for other purposes to the extent permitted by applicable law. We also may use personal information for additional purposes that we disclose at the time of collection. We will obtain your consent for these additional uses to the extent required by applicable law.

The legal basis for processing your personal information as described above will be one of the following:

  • Your consent;
  • Performance of a contract with you or a relevant party;
  • Our legitimate business interests; or
  • Compliance with legal obligations, such as fulfilling a contract, complying with applicable laws, regulations, court orders, or legitimate requests from law enforcement or regulators.

How We Share Your Personal Information

We do not sell or otherwise disclose personal information about you except as described here or at the time of collection. We do not share contact information with third parties for their direct marketing purposes unless you affirmatively agree to such disclosure where required by law. Veson may share personal information with third parties as follows:

  1. Other entities within the Veson group of companies on a worldwide basis to perform the processing described in this Privacy Policy;
  2. Other companies hired to provide services on Veson’s behalf. Examples of these services include hosting our web servers and site databases, analyzing data, providing marketing assistance, providing customer management tools, processing credit card payments, and providing customer service. These companies will have access to your personal information as necessary to perform their functions, but they may not use that data for any other purpose. Veson remains responsible for any information shared in this way.
  3. Other third parties 1) where required by applicable law or legal process, 2) to comply with a legitimate legal request made by law enforcement authorities or other government authorities, 3) when we believe disclosure is necessary to prevent physical harm or financial loss, 4) to establish, exercise, or defend our legal rights, 5) to prevent, detect, or investigate suspected fraud or illegal activities;
  4. Other third parties when you give your consent to such sharing.

Veson reserves the right to transfer to relevant third parties any information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation) or other business combination.

Cookies and Advertising

We use cookies to help make a client’s experience when using a Website easy and meaningful.

When you visit our Websites, the Website’s web server sends a cookie to your computer. Cookies are files that web browsers place on a computer’s hard drive and are used to tell us whether clients and visitors have visited the Website previously. There are two types of cookies: session and persistent. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. They include such information as a unique identifier for your browser.

Veson uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows Veson to process your online transactions and requests. Session cookies are required in order to use a Service to help us verify your identity and that you are a registered user. Veson uses persistent cookies that only Veson can read and use to identify whether you are a Veson client or prior Website visitor. We are careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies.

You can disable cookies in your browser settings, but note that users who disable their browser’s ability to accept cookies may be able to browse certain pages of a Website but generally will not be able to use the full functionality of our Website or products and services.

We may from time to time engage third parties to track and analyze non-personal usage and volume statistical information from visitors to our Website to help us administer our Website and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personal data. We use Google Analytics to collect standard internet log information about visitors to our Websites. This is done in order to discover, for example, how many visitors we have to the Website. You can read more about the use of Google Analytics and their privacy policy on their website.

Your Rights Regarding Your Personal Information

You have the right to access, update, or delete your information at any time. You also have the right to data portability and to request that Veson restrict processing data about you. You have the right to know whether Veson has collected personal information from you and may access:

  • the categories or specific pieces of personal information that Veson has collected from you;
  • the categories of sources from which Veson has collected your information;
  • the reasons why Veson collects personal information; and
  • the categories of third parties with which Veson shares personal information.

We do not “sell” your personal information within the meaning of the California Consumer Privacy Act of 2018. For additional information on your rights as a California consumer, please see below.

We may limit or deny requests for access to, correction, update, or deletion of your personal information where it may violate another person’s rights or as otherwise permitted by applicable law. We do not discriminate against you for exercising your rights with respect to your personal information.  If we deny your request, we will tell you why the request was denied. Additionally, if we determine that no exception to deletion applies, we will direct any of our service providers that have received your personal data to delete your personal information from their records as well.

To make a request, please contact us at legalnotices@veson.com We will verify your identity prior to granting any request. We will respond to information access requests within a reasonable timeframe. If we require additional time to provide access to your information, we will acknowledge receipt of your request within a reasonable timeframe and promptly supplement our response within the time period required by applicable law. Depending on your location, you may have the right to file a complaint with a government regulator if you are not satisfied with our response.

We may retain your personal information even after you have requested deletion or closed your account if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, investigate security incidents, prevent fraud and abuse, enforce our agreements, or fulfill your request to “unsubscribe” from further messages from us.

Transfers of Personal Information

Personal information we collect may be transferred and stored in other countries, including the United States, which may have less stringent data protection laws than the country in which the information was collected. If we do so, we will transfer the personal information only for the purposes described in this Privacy Policy. To the extent required by applicable law, when we transfer your personal information to recipients in other countries, we will take measures to protect that information.

Security:

Veson maintains administrative, technical and physical safeguards, consistent with legal requirements where the personal information was obtained, designed to protect against unlawful or unauthorized access, destruction or deletion, loss, alteration, or disclosure of the personal information provided to Veson through the products or sites.  

Children

The Website is not directed at or permitted to be used by children under the age of 16, and we do not knowingly collect any information under the age of 16.

Representative in the European Union

VeraSafe has been appointed as Veson’s representative in the European Union for data protection matters, pursuant to Article 27 of the General Data Protection Regulation of the Europoean Union.  If you are in the European Economic Area, VeraSafe can be contacted in regards to matters related to the processing of personal data.  To make such an inquiry, please contact VeraSafe using this contact form or via telephone at: +420 228 881 031.

Alternatively, VeraSafe may be contacted at:

VeraSafe Ireland Ltd.

Unit 3D North Point House

North Point Business Park

New Mallow Road

Cork T23AT2P

Ireland

Your California Privacy Rights

During the preceding 12 months, Veson may have collected personal information and processed it pursuant to the California Consumer Privacy Act (CCPA) which provides certain rights to residents of California.  For details on this collection and processing please refer to the other sections of this Privacy Policy.

The CCPA allows California residents to request that a business that collects California consumers’ personal information give them additional transparency and access to the specific pieces of personal information that the business has collected about the consumer.  California residents also have the right to submit a request for deletion of information under certain circumstances.  Consistent with California law, if you choose to exercise your rights, we will not charge you different prices or provide different quality of services unless those differences are related to your information.  Please submit your request by sending an email to legalnotices@veson.com with “CCPA Request” in the subject line and in the body of your message and identify what your specific request is.

Subject to limits under California law, California residents may ask us to provide them with (1) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (2) the identity of those third parties. To obtain this information, please send an email to legalnotices@veson.com with “California Shine the Light Privacy Request” in the subject line and in the body of your message.

Once we receive your request, we may verify it by requesting information sufficient to confirm your identity, including by asking you for additional information. If you would like to use an agent registered with the California Secretary of State to exercise your rights, we may request evidence that you have provided such agent with power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf.

Changes to Our Privacy Policy

We reserve the right to change and update this privacy policy as we may deem necessary from time to time or as may be required by law. If we make any material changes we will notify you by email (sent to the email address specified in your account) where required, or by means of a notice on this website prior to the change becoming effective. You are encouraged to periodically review this page for the latest information on our privacy practices. Your continued use of the Website or a Service after such changes are implemented constitutes your acceptance of the changes.  

Additional Information:

Your information is submitted to Veson Nautical LLC, a Delaware limited liability company with its principal place of business at the address below. and is hosted and stored in databases on servers situated in the United States. Veson Nautical LLC is the legal entity determining the purposes and means of processing the information gathered on the sites and is the data controller of personal information Veson collects directly from you. Veson acts as a processor with respect to providing products and services to you through a Client Agreement.

Questions regarding this privacy policy should be directed to Veson at legalnotices@veson.com or by mail at to Veson Nautical LLC at 21 Dry Dock Avenue, Suite 610W, Boston, MA 02210 USA, Attn:  Chief Privacy Officer.

Latest Update of this Policy: October 1, 2021

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