With a fleet of 95 or so vessels to look after, the vetting department at Tsakos Group is an exceptionally busy operational hub, which is why they depend on Q88 to help simplify their processes and deliver better service to customers.
In this case study, you’ll learn:
- Why Tsakos uses Q88.
- How integrated information across certificate management, questionnaires, and matrix data helps Tsakos deliver premium customer service.
- How Q88 supports the compliance of tanker operations and enables deep analysis of vetting performance for continuous improvement.
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“The large scale of our operations makes data and analysis very important. Deep analysis of vetting performance with leading indicators, auditing and benchmarking all help us to understand where we are and identify any potential improvements.The main benefits of Q88 are felt in a number of ways. Firstly, speed of data and analysis; it is immediate with no delay. Secondly, it is a reliable and stable platform, we see no bugs. Thirdly, the integration of all the other functions with Officer Matrix seems to be unique.”
— Anastasios Kartsimadakis
Vetting & Inspections Manager, Tsakos Group
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