AI-powered Claims Management
Transform claims from tedious tasks into strategic impact.
Claims CoCaptain AI assists your team with the tedious tasks of compiling, organizing, and preparing claims so they can focus on strategically managing the claim outcome.
Reduce time to process
Automate the most time-consuming and error-prone aspects of claims management so your teams can process claims faster and more accurately.
Optimize claim outcome
Manage all claims data in one integrated workspace, allowing Claims analysts to easily prioritize and spend more time strategically managing the claims.
Improve claims visibility
Gain full visibility into both individual claims and the overall claims pipeline, improve financial forecasting, and monitor claims team performance.
IMOS X Claims CoCaptain Workflow
CoCaptain ingests claim data and documents directly from emails
CoCaptain generates suggested claim or updates existing claim and laytime calculation
Automated by CoCaptain AI
Claim ready for processing
Review claim details and calculation
Negotiate and settle claim
P&L automatically updated directly in IMOS
Built on IMOS
Take a closer look at how Claims CoCaptain simplifies claims management.
Process claims faster and more accurately than ever before.
Intelligent document & data parsing
Claims CoCaptain AI automatically digitizes claim documents from your email and attaches corresponding them to the associated claim. It even extracts key claim data, eliminating manual document review and data entry.
Automated claims calculations
Claims CoCaptain prepares the initial claim for you—complete with AI-driven laytime analysis and quick contract term referencing—giving you more time to focus on fine tuning and moving towards settlement faster.
Side-by-side comparisons
Quickly compare multiple SOFs and adjust laytime calculations side-by-side for more accurate and efficient evaluations.
Real-time claims tracking
Track all claims in real time and leverage centralized data to improve cost visibility, financial forecasting, and commercial planning.
Claims team and demurrage insights
Monitor team workload and demurrage trends across all your claims from a single system built on IMOS and directly connected to voyage P&L and Financials.
Explore related content
Blog
Introducing IMOS X Claims CoCaptain: AI-Powered Claims Management
IMOS X Claims CoCaptain is the next exciting evolution in claims management, bringing AI-powered automation to the forefront of claims…
Learn more: Introducing IMOS X Claims CoCaptain: AI-Powered Claims Management
Webinar
IMOS X Claims CoCaptain
Join us for a first look at IMOS X Claims CoCaptain, our new and enhanced claims functionality.
Blog
Reclaim Your Claims Management Process
The commercial maritime shipping industry is dynamic, and the variables at play as vessels and freight move from port to…
It’s time to elevate your claims process
IMOS X Claims CoCaptain combines the power of the IMOS Platform with intelligent automation to deliver a smarter, faster, and more intuitive way to manage maritime claims.
Built on the IMOS Platform
Suggested claims are generated directly from voyage activity—often using data already tracked in IMOS—and the dynamic P&L updates automatically as changes are made throughout the workflow, keeping financials accurate and aligned in real time.
Secure by design
Our AI capabilities are built with the same enterprise-grade infrastructure and globally recognized certifications that have long protected our platform—ensuring your data remains safe, confidential, and compliant at every step.
Proven expertise, trusted support
With over 20 years of experience and 950k+ claims processed worth more than $25B, Veson’s services team delivers expert guidance on implementation, change management, best practices, and training to ensure lasting success.
Ready to get started?
Speak to your Veson representative to start exploring the IMOS X Claims CoCaptain experience today.