Operational excellence starts with seamless collaboration

With Shipfix Mail, operators can transform their inbox into a center of operational excellence by seamlessly automating and organizing communications with AI. As a part of Veson’s suite of solutions spanning the entire voyage lifecycle, Shipfix Mail is designed for connectivity and is backed by the most stringent maritime security standards.

Nestor Nesterov

Nestor Nesterov
Vessel Operations | Summit Trading

Shipfix Mail was built for maritime teams

Here are four ways Shipfix Mail transforms operations workflows

Elevate efficiency

Automatically tag voyages, ships, ports, and workflows to instantly organize emails and reclaim valuable time every day.

Clarify prioritization

Strengthen communication between global chartering & operations teams with built-in collaborative tools like shared notes and inboxes, threaded conversations, @mentions, tagging and more.

Foster collaboration

Strengthen communication between chartering & operations teams with collaboration tools designed for global trade teams, enabling a more seamless flow of information.

Unified market screens

Consolidate all cargo and tonnage opportunities extracted from your inbox into one live view. Market circulars are automatically deduplicated, so you can act faster with confidence.

Document parsing

Extract certificate details from emails and easily search, filter, and retrieve certificates by status, vessel name, and more.

Mail is just the beginning…

Shipfix marries your daily communications with native datasets and robust operational directories, providing a line of sight into vessel particulars, real-time positions, and port information.

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Unparalleled data security

Backed by Veson’s enterprise-grade security framework, Shipfix offers unmatched data protection and end-to-end encryption – with ISO 27001 & ISO 27701 and SOC 2 Type 2 Certifications.

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Dedicated support services

As part of the Veson platform, Shipfix offers 24/7 global support and a dedicated client success team, backed by Veson’s proven service model and long-term product investment strategy.

Frequently asked questions on Shipfix Mail

How does Shipfix’s vessel email solution enhance collaboration between charterers and operators?

Seamless collaboration is critically important to achieving operational efficiency and business continuity, and our maritime shipping email platform breaks down barriers between charterers and operators in several key ways. By empowering both teams with a single, unified solution, Shipfix Mail allows charterers and operators to access the same information efficiently and effectively, tag one another in critical tasks, and view each other’s progress.

What are the core challenges that Shipfix Mail can solve for my business?

Anyone who works in maritime knows that inboxes become cluttered—fast. And when emails get cluttered, things can get lost or overlooked. Shipfix Mail ensures that chartering and operations teams never lose sight of their critical tasks and actions, with dynamic tagging, clear insight into which tasks are in progress and which are not yet addressed, and automatic prioritization based on your unique business rules. As an actively developed solution within the Veson portfolio, Shipfix Mail evolves with your business—providing a future-ready tool that’s backed by a team committed to ongoing innovation and client success. Shipfix offers 24/7 global support and a dedicated and knowledgeable team, backed by Veson’s proven service model and long-term product investment strategy.

What are some of the things I can do with Shipfix’s maritime email solution?

Shipfix Mail delivers a variety of features to support both operations and chartering teams in streamlining communications, including:

– AI-powered tagging with rules you define
– Smart search capabilities
– Email scheduling
– Attachment previews
– Drag-and-drop interface
– Customizable notifications
– Live teamwork updates
– And much more…

Is my data secure with Shipfix Mail?

Shipfix’s email management platform is backed by the strictest maritime confidentiality and compliance requirements and designed to safeguard your sensitive data. Our solution is ISO 27001 and ISO 27701 certified, SOC 2 Type 2 compliant, and trusted by major vessel owners, charterers, and traders in the highly regulated maritime space. Veson’s robust and long-standing security posture ensures your operations are protected today and in the future.

Why is addressing the inbox a critical operational objective?

The average voyage can include hundreds of emails between dozens of stakeholders—so it’s easy to see how transforming a cluttered inbox into a prioritized operational plan can serve as a bottleneck to operational excellence. The right shipping email solution will do the heavy lifting for you, allowing charterers and operators to go from email overload to a clear and decisive plan of action.

Looking to learn more about Shipfix?