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Achieving the desired outcomes from your technology implementation requires more than choosing the right solution. It requires an actionable plan to maximize utilization, manage change, empower users, assess progress, and continually evolve.
At Veson, we recognize the importance of proper planning in maximizing client success. That’s why our partnership doesn’t begin or end with go-live. As the most experienced services organization in the maritime world, Veson Global Services is committed to delivering value at every stage of your digital journey—from initial solution design, to go-live, training, continuing education, and ongoing success.
5 Global Centers of Excellence Boston | London | Singapore | Houston | Tokyo
Proven Implementation Methodology300+ Implementations | 18,000+ Users
Global Project Delivery & Support Resources 80+ Project Managers, Consultants, Solutions Engineers
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Find answers to your specific questions through insightful self-help resources.
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Receive help from one our skilled technical resources.
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Advance your knowledge of VIP through training and continuing education.
Attend Veson University
Maximize value from day one.
By setting an actionable plan and providing the expertise needed to navigate change, we ensure a smooth implementation and a successful outcome for our clients.
Learn More
Project ManagementOptimize your project roadmap through our proven and technology-enhanced project management approach.
Platform ImplementationEnsure perfect alignment between your workflows and the Veson IMOS Platform during the implementation process.
Systems IntegrationIntegrate with third-party systems, external data sources, and linked indices through APIs and messaging functionality.
Change ManagementIdentify and empower business process owners and super users throughout your organization to ensure organization-wide change.
Veson University Training & CertificationEnable every user to succeed, ramp-up new personnel quickly, and advance your platform knowledge with flexible learning options.
Dashboard LibraryAccess a collection of Veson created dashboards to use your data in new and exciting ways.
Veson Help Center & Knowledge BaseRapidly resolve your questions using our robust library of self-help resources.
Around-the-Clock SupportTroubleshoot problems around-the-clock with our dedicated client support resources.
Tap into the full range of platform capabilities.
Grow alongside our platform.
By serving as dedicated and collaborative partners through the waves of change, we will help you maximize return on your investment and grow alongside VIP.
Client Progress ReviewsContinually identify opportunities for more comprehensive utilization and value realization.
Cloud Migration ServicesRapidly navigate the move to the cloud-based Veson IMOS Platform without disruption.
Business Process MappingUnlock greater efficiency, productivity, and value by assessing and evolving your existing business processes.
Best Practice TrainingMine best practices from your existing users and transform them into standard practices enterprise-wide.
We channel our vast track record of experience into every client engagement to ensure a thorough and feasible plan from the very start.
We believe in setting clear expectations, having open conversations, and remaining actively engaged with our clients every step of the way.
Our streamlined implementation approach mitigates disruptions to our clients’ businesses and accelerates time to value.
We remain actively committed to client success by providing ongoing opportunities to advance your knowledge and maximize your outcomes.
We are proud to work with PS Principles to train and certify our Global Services team in The Seven Principles of Professional Services. This training and certification ensures that Veson consultants can be as effective and effiecient as possible while implementing and optimizing the Veson IMOS Platform for our clients. Every Veson consultant who works with our clients has been certified in these principles.
The Seven Principles of Veson Global Services
1. Adapt to Your Environment
2. Always Know What Done Looks Like
3. Manage Expectations
4. Have Difficult Conversations Early
5. Deliver Quality, Think F.A.A.S.T.
6. Participate in the Collective Wisdom
7. Stay Engaged
The team from Veson was dedicated, committed, and very accurate in terms of milestones. Waleed Al-SobayelIT Support Manager, Bahri
The team from Veson was dedicated, committed, and very accurate in terms of milestones.
From our first meeting, the Veson team demonstrated an in-depth understanding of our business. Einar ØyeSenior Project Manager, Odfjell
From our first meeting, the Veson team demonstrated an in-depth understanding of our business.
The Veson services team worked with us to ensure the approach to [our] new process changes were centered around our users and our unique business needs. Miguel LuqueChartering Director, Repsol
The Veson services team worked with us to ensure the approach to [our] new process changes were centered around our users and our unique business needs.
Brought to you by the Veson Global Services team.
Nassia Katroutsou Product Training Specialist Consultant
3 Minute Read
Jesse Dilanni VP, Professional Services
4 Minute Read
Kent Madeira Consultant, Professional Services
At Veson, we are not only committed to delivering the market’s leading solution for commercial freight and fleet management, but also to empowering each and every client to unlock the full potential of the Veson IMOS Platform (VIP) in order to make life easier and enable new opportunities for success.
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Veson can help you embrace change and maximize ROI. Discover the power of our proven partnership.
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How many voyages do you manage per month? *1 - 10 voyages11 - 30 voyages30+ voyagesMy company does not commercially manage voyages
I am a...*BrokerTonnage ChartererVessel Owner/OperatorCommodity TraderMarket Data ConsumerService ProviderTechnical ManagerOther
How are you involved in the shipping industry?
BargingContainerData AnalyticsDry - Breakbulk / Heavy LiftDry BulkLNGLPGOffshore Supply VesselsOtherTanker - ChemicalTanker - CrudeTanker - Product