Global Services
Let’s make the journey, together.
Achieving the desired outcomes from your technology implementation requires more than choosing the right solution. It requires an actionable plan to maximize utilization, manage change, empower users, assess progress, and continually evolve.
At Veson, we recognize the importance of proper planning in maximizing client success. That’s why our partnership doesn’t begin or end with go-live. As the most experienced services organization in the maritime world, Veson Global Services is committed to delivering value at every stage of your digital journey—from initial solution design, to go-live, training, continuing education, and ongoing success.
At a Glance
Global team providing 24/7 support
Boston | London | Singapore | Houston | Tokyo | AthensProven Implementation Methodology
1,000+ Implementations | 38,000+ UsersGlobal Project Delivery & Support Resources
150+ Project Managers, Consultants, Solutions Engineers, Customer Success Managers, Market Analysts
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Adding Value Throughout Your Digital Journey
Maximize value from day one.
By setting an actionable plan and providing the expertise needed to navigate change, we ensure a smooth implementation and a successful outcome for our clients.
Project Management
Optimize your project roadmap through our proven and technology-enhanced project management approach.
Platform Implementation
Ensure perfect alignment between your workflows and the Veson IMOS Platform during the implementation process.
Systems Integration
Integrate with third-party systems, external data sources, and linked indices through APIs and messaging functionality.
Change Management
Identify and empower business process owners and super users throughout your organization to ensure organization-wide change.
Veson University Training & Certification
Enable every user to succeed, ramp-up new personnel quickly, and advance your platform knowledge with flexible learning options.
Dashboard Library
Access a collection of Veson created dashboards to use your data in new and exciting ways.
Veson Help Center & Knowledge Base
Rapidly resolve your questions using our robust library of self-help resources.
Around-the-Clock Support
Troubleshoot problems around-the-clock with our dedicated client support resources.
Tap into the full range of platform capabilities.
By setting an actionable plan and providing the expertise needed to navigate change, we ensure a smooth implementation and a successful outcome for our clients.
Grow alongside our platform.
By serving as dedicated and collaborative partners through the waves of change, we will help you maximize return on your investment and grow alongside IMOS.
Client Progress Reviews
Continually identify opportunities for more comprehensive utilization and value realization.
Cloud Migration Services
Rapidly navigate the move to the cloud-based Veson IMOS Platform without disruption.
Business Process Mapping
Unlock greater efficiency, productivity, and value by assessing and evolving your existing business processes.
Best Practice Training
Mine best practices from your existing users and transform them into standard practices enterprise-wide.
Experienced
We channel our vast track record of experience into every client engagement to ensure a thorough and feasible plan from the very start.
Engaged
We believe in setting clear expectations, having open conversations, and remaining actively engaged with our clients every step of the way.
Efficient
Our streamlined implementation approach mitigates disruptions to our clients’ businesses and accelerates time to value.
Committed
We remain actively committed to client success by providing ongoing opportunities to advance your knowledge and maximize your outcomes.
The Seven Principles of Veson Global Services
We are proud to work with PS Principles to train and certify our Global Services team in The Seven Principles of Professional Services. This training and certification ensures that Veson consultants can be as effective and effiecient as possible while implementing and optimizing the Veson IMOS Platform for our clients. Every Veson consultant who works with our clients has been certified in these principles.
The Seven Principles of Veson Global Services
1. Adapt to Your Environment
2. Always Know What Done Looks Like
3. Manage Expectations
4. Have Difficult Conversations Early
5. Deliver Quality, Think F.A.A.S.T.
6. Participate in the Collective Wisdom
7. Stay Engaged
What our clients have to say…
Resources to Accelerate Your Journey
Brought to you by the Veson Global Services team.
Blog
Leveling Up Your System Knowledge: A Look at Veson’s Live Training Workshops
Let’s explore the benefits of Live Training Workshops and what types of Workshops are currently available for Veson users.
Learn more: Leveling Up Your System Knowledge: A Look at Veson’s Live Training Workshops
Brochure
Veson Global Services Brochure
At Veson, we are committed to empowering each and every client to unlock the full potential of the Veson IMOS…
Brief
Introduction to Veson University Enterprise
Curious about Veson University? Discover the benefits of empowering your team with maritime-specific continuous learning.
Ready to begin your digital journey?
Veson can help you embrace change and maximize ROI. Discover the power of our proven partnership.