Tap into the full range of platform capabilities
A successful digital journey doesn’t end with go-live. That’s why we provide a full range of user-centered services to empower your user community to succeed. Through responsive support, flexible learning options, and self-help resources, our global support ecosystem enables our diverse community of clients and users to grow their knowledge of the platform, resolve questions quickly, and maximize return on their investment.
Fostering success beyond implementation
Veson University
Training & Certification
The more you know, the more you can do. Our flexible suite of self-paced digital training and certification offerings enable our clients to empower every user, ramp up new team members quickly, and engage in continuing education to advance knowledge of the platform. Built by our team of expert consultants, our Veson University courses are specifically designed to deliver value to users of all verticals, levels, and functional roles.
Features role-based learning paths to ensure the most relevant content
Delivered via a dynamic eLearning platform that blends best-in-class educational techniques
Dashboard Library
As external pressures continue to challenge companies to work more efficiently and effectively, data can be a powerful source of competitive advantage. The Veson Dashboard Library provides a collection of Veson created dashboards to empower our client base to get the full value out of the platform and use their data in exciting ways.
Over 70 built-in tabular reports included with IMOS Analytics
Customize your dashboards and reports to suit your needs
Veson Help Center &
Knowledge Base
Self-service can rapidly accelerate the time between problem and resolution, particularly for routine or simple questions. In many instances, our clients know exactly what they need to accomplish and prefer to resolve their questions without a support inquiry. To enable them to do so, we maintain a robust library of self-help resources through the Veson Help Center & Knowledge Base. This repository continues to expand and evolve to provide the greatest possible utility.
100s of articles are available via the Veson Help Center & Knowledge Base
Searchable by module, topic, user type, and more
Around-the-Clock Support
Sometimes, support inquiries are necessary. When our clients need to troubleshoot more complex problems, we provide dedicated and responsive support resources that are globally distributed and available around-the-clock for clients in any time zone. For our cloud-based Veson IMOS Platform users, our support team can replicate client conditions remotely to accelerate problem resolution.
Support resources located in London, Boston, and Singapore
Remote system access for users of the cloud-based Veson IMOS Platform
Insight from the Veson Team
Resources to Accelerate Your Journey
Brought to you by the Veson Global Services team.
Blog
Veson Interview: Navigating the Path to a Culture of Continuous Learning
Brian Berry discusses how companies can improve their staff retention, reduce burn out and increase their ROI from digital platforms…
Learn more: Veson Interview: Navigating the Path to a Culture of Continuous Learning
Brochure
Veson Global Services Brochure
At Veson, we are committed to empowering each and every client to unlock the full potential of the Veson IMOS…
Brief
Introduction to Veson University Enterprise
Curious about Veson University? Discover the benefits of empowering your team with maritime-specific continuous learning.
Ready to begin your digital journey?
Veson can help you embrace change and maximize ROI. Discover the power of our proven partnership.